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HELP YOU?

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Customer Service Assistant

Call Us - (800) 850-5000

Mon-Fri:  8:00 AM - 6:00 PM ET
Sat:  9:00 AM - 3:00 PM ET
Sun: 11:00 AM - 3:00 PM ET

Live Chat Support Hours

Mon-Fri:  8:00 AM - 6:00 PM ET



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24-Hour Automated Telephone Banking

Call us at (800) 255-7787

Salem Five Automated Telephone Banking is a convenient, self-service method of obtaining information or making transactions over the phone. Be sure to have your account number(s) and Personal Identification Number (PIN) on hand.
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Lost or Stolen Cards

Call us at (800) 850-5000

Report lost or stolen card to the Contact Center during and after regular business hours.
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Frequently Asked Questions

What is Salem Five's Routing Number?

Salem Five's routing number is 211370558 and is located at the bottom of your checks. Click here for more FAQs.


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Holiday Schedule

All Salem Five office and branch locations will be closed during our observed holidays.

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Forms

Easy access to Personal and Business forms.

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Notices of Error or
Mortgage Loan Information

Requests can be mailed to:
Salem Five
Loan Operations
P.O. Box 840
Salem, MA  01970

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Send us feedback or a complaint?

Let us know how we can address your compliant or make an improvement quickly and effectively.

Submit Feedback

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The security and privacy of your information is important to us. When communicating with us via e-mail please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please call us (800) 850-5000.