Visa® Account Updater (VAU) Program
Introducing Visa® Account Updater (VAU) at Salem Five.
Salem Five customers who use their debit card can now take advantage of a new program offered through Visa called, Visa Account Updater (VAU). Visa will automatically and securely send your updated card number and expiration date to participating VAU merchants where you have established recurring payments, when your debit card is renewed or reissued (due to expiration) ending the practice of manually updating your card information when it expires or gets replaced!
Cardholder benefits of VAU include:
- Less chance of interrupted service with participating merchants
- Reduced risk of your payments being disrupted due to out-of-date card information
FAQs
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How does VAU work?
Visa Account Updater (VAU) is a service that facilitates the secure exchange of updated card information between participating merchants and Visa card issuers. Please note: Not all merchants participate in automatic updates. Updates are not guaranteed by merchants before the next billing cycle.
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Is there a charge or fee for the VAU service?
No, this is a free service!
- When will my updated debit card information be securely shared with participating merchants?
- What information is being shared with participating merchants?
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Can a business owner, signer, etc. opt-out all business Visa debit cards from the VAU service on behalf of the business?
No, only the individual linked to the card can opt-out of the automatic VAU service.
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How do I know if my merchant participates in VAU?
You may contact your merchant directly for more information.
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What if I want to discontinue or opt-out of the VAU service?
Salem Five debit cards issued and activated after October 31, 2018 are automatically enrolled in this service, however if you choose not to participate, you can opt-out of VAU at any time by contacting our Contact Center during normal business hours at (800) 850-5000.